隐私与安全政策

简介

澳艺把用户隐私作为与用户关系的极重要的一环。以下隐私政策适用于所有澳艺用户,符合互联网业界隐私标准。如果您对此政策有任何问题,请通过电子邮件联系我们。Email: info@OzArtworks.com.au

信息收集
为了提供服务,澳艺可能需要从您那儿收集必要的信息。所以您和本站之间的通讯也可能被收集和存储,尤其是与销售、支持和帐户相关的信息,包括电子邮件。澳艺收集的所有信息均来自您和本站之间的通讯,这可能包括电话、电子邮件、邮政信件、传真,或者直接通过网站、手机App、即时通讯软件以及相关的社交媒体的交互。

信息的使用

所有收集的信息的最终目的都是为了您提供产品和服务以及高质量的客户服务。相关通讯被记录以便在服务中作为参考和应用,以及帮助我们的员工发展和培训。所收集的信息也可能用于为你提供市场信息和数字广告目的。

信息的存储

保证我们收集的信息的安全性对于澳艺来说非常重要。当您输入敏感信息比如信用卡号码时,澳艺都会使用secure socket layer technology (SSL)对此通讯给于加密处理。当信用卡信息被收集时,澳艺仅仅把该信息传递给信用卡网关给予处理。澳艺不会永久性第存储有关您的信用卡的完整信息,只会在您的帐号激活期间保存必要的个人信息。

澳艺不管是在信息传送还是存储过程中均严格遵从业界标准。

访问收集的信息
如果您的个人信息有所改变,或者您不再需要我们的服务,或选择推出澳艺的数字市场推广计划,您可以通过网站改正、更新、取消或删除您的帐号相关信息,或者发邮件到help@OzArtworks.com.au。

一旦所有财务相关事务被处理完,您的个人信息会被从澳艺的系统中删除或取消。

订单
如果你从澳艺订购了一个产品或服务,澳艺可能需要您提供相关的个人身份信息。您可能需要提供联系信息比如名字、电邮、社交媒体帐号名、收费地址和收货地址等等,以及付款信息包括信用卡号码、过期时间、校验码,或其他付款方式的相关信息。澳艺将这些信息用于完成交易目的。如果处理过程发生问题,澳艺将使用这些信息与您取得联系。

通讯

澳艺使用个人身份信息比如电邮、帐户等等与您交流。这些信息也可能用于市场推广邮件。如果您不想收到这些推广邮件,您可以随时联系help@OzArtworks.com.au。

第三方

澳艺可能会使用第三方提供的服务以满足澳艺的商业流程。为此,澳艺可能与第三方分享必要的联系信息以满足特定服务需求。澳艺禁止这些第三方将这些信息用于任何其他目的。澳艺不会与第三方为任何其他目的共享这些信息。

这些第三方服务商包括但不限于广告、数字市场推广商和快递服务供应商。

法律义务
如果法律需要或澳艺相信需要如此方能保护澳艺的正当权利,或者是法庭命令的情况下,澳艺保留向外提供您的个人身份信息的权利。

外部链接
澳艺网站上的任何连接到其他实体的链接不受本协议覆盖。本协议仅仅适用于本域名內,也即www.ozartworks.com.au.

修改隐私和安全政策
如果本政策需要做任何改动,澳艺会发布于本站,这样用户能了解本站如何收集、使用何种信息,以及在何种情况下会对外提供这些信息。澳艺保留在任意时刻修改这些政策的权利,所以请您经常阅读本政策以免错过任何可能的变化。

安全
澳艺使用Stripe Payment Gateway支付网关处理信用卡及支付宝支付业务。Stripe是澳洲在线上家广泛应用的支付网关。它提供了一个安全可靠的在线支付方式。

支付均由软件系统自动化完成。澳艺和其他第三方无法获得您的完整的信用卡号码。所以事务均由128位SSL加密算法保护。所有事务数据均由Stripe的银行级别的安全数据中心存储和加密保護。Stripe拥有大量银行授权。Stripe无法动用您的任何资金。所有相关款项均由您的指定账号直接转至商家也即澳艺的指定帐号。要了解更多有关Stripe和在线支付的信息,请访问stripe.com.

【英文版】

INTRODUCTION

OzArtworks regards user privacy as an important part of our relationship with our users. The following privacy policy applies to all OzArtworks users, and conforms to Internet privacy standards. If you have questions or concerns regarding this policy, you should first contact OzArtworks via any of the following means:
Email: info@OzArtworks.com.au

COLLECTION OF INFORMATION
In order to use the OzArtworks website, OzArtworks may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by OzArtworks is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website, mobile apps, live chat or social media accounts.

USE OF COLLECTED INFORMATION
Any details collected from OzArtworks users are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development. Collected information may also be used to send you marketing communications and remarketing digital advertising.

STORAGE OF COLLECTED INFORMATION
The security of your personal information is important to OzArtworks. When you enter sensitive information (such as credit card numbers) on our website, OzArtworks encrypts that information using secure socket layer technology (SSL). When Credit Card details are collected, OzArtworks simply passes them on in order to be processed as required. OzArtworks never permanently stores complete Credit Card details, though retains personal information for as long as a user account remains active.

OzArtworks follows generally accepted industry standards to protect the personal information submitted to OzArtworks, both during transmission and once OzArtworks receives it.

ACCESS TO COLLECTED INFORMATION
If your personally identifiable information changes, you no longer desire our service, or wish to opt-out of your identifiable information being used for OzArtworks digital marketing campaigns, you may correct, update, delete or deactivate your information by modifying your account on the website, or by emailing help@OzArtworks.com.au.

Provided all financials and/or disputes are cleared, all personal details will be deleted/de-activated from OzArtworks’s system.

ORDERS
If you purchase a product or service, OzArtworks may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal and billing addresses) and financial information (such as credit card number, expiration date, CCV number). OzArtworks uses this information for billing purposes and to fill your orders. If OzArtworks has trouble processing an order, it will use this information to contact you.

COMMUNICATIONS
OzArtworks uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. OzArtworks may also use this information for other purposes, including some promotional emails. If at any time a user wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing help@OzArtworks.com.au.

THIRD PARTIES
OzArtworks may at its discretion use other third parties to provide essential services on our site or for our business processes. OzArtworks may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. OzArtworks does not share any information with third parties for any unknown or unrelated uses.

These parties include but are not limited to digital marketing providers for advertising and remarketing campaigns, our freight provider, and any information collecting organisation nominated by the Australian Government for the purposes of managing the Resale Royalty Rights Scheme.

LEGAL
OzArtworks reserves the right to disclose your personally identifiable information as required by law and when it believes that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

LINKS
Links on the OzArtworks site to external entities are not covered within this policy. The terms and conditions set out in this policy only cover the domain name of www.OzArtworks.com.au.

CHANGES TO PRIVACY & SECURITY POLICY
If any changes are made to the this Privacy & Security Policy, OzArtworks will post those changes to this policy on our website www.OzArtworks.com.au, so that you are aware of what information OzArtworks collects, how it uses that information, and under what circumstances, if any, it discloses that information. OzArtworks reserves the right to modify this policy at any time, so please review it frequently. If OzArtworks makes material changes to this policy, the policy located on the website www.OzArtworks.com.au will be updated accordingly.

SECURITY
OzArtworks uses the Stripe Payment Gateway for its online credit card transactions. Stripe processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Stripe gateway are secured payments.

Payments are fully automated with an immediate response.
Your complete credit card number cannot be viewed by OzArtworks or any outside party.
All transactions are performed under 128 Bit SSL Certificate.
All transaction data is encrypted for storage within Stripe’s bank-grade data centre, further protecting your credit card data.
Stripe is an authorised third party processor for all the major Australian banks.
Stripe at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by OzArtworks.
For more information about Stripe and online credit card payments, please visit https://stripe.com.